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Forum Replies Created

  • 7 years, 9 months ago Mirela
    Participant
    in reply to: Unclickable anchors on Home and Contact – Javascript issue

    Hello,

    Can you please share some wp credentials of this installation? So we can check closely.

    Thanks!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Top Bar Text

    Hello,

    Sorry, can you send us a link where you have this?

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Floating Sidebar is fixed in one position, does not move
    This reply has been marked as private.
    7 years, 9 months ago Mirela
    Participant
    in reply to: theme installation

    Hello,

    You can change logo size in Appearance > Customize > Header > Logo > Logo Height.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: WPbakery code displayed on blog page – blog grid

    Hello,

    Sorry for the late reply.
    By default the blog post in the grid show up a portion of post content. Since there is VC shortcodes in the post content, it shows up in blog page as well. You can change it to show the excerpt instead of content.
    Just add excerpt to each post. See screenshots:
    https://postimg.cc/image/l5qja7ow7/
    https://postimg.cc/image/p23v69uh3/

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Facing Issue With theme and plugins

    Hello,

    Sorry for the late reply.
    yes, please share some wp credentials in a private reply. So we can check closely what is wrong.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Header displaying off-screen

    Hello,

    Please add this code into your your Custom Css box:

    .cl-header-sticky:not(.cl-transparent):not(.cl-actived-fullscreen-header) {    
    background-color: #ffffff00;
    }
    .cl-header-sticky:not(.cl-transparent):not(.cl-actived-fullscreen-header) {
        top: 60px !important;
    }

    Let me know how it goes.
    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Error page

    Hello,

    Do you have any add-ons installed in your browser? I checked again in different browsers but no problem with the outcome.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Mobile / Desktop

    Hello,

    You can install WP Bakery Visual Composer plugin, like any other normal plugin. Import the zip file from Plugins > Add New. The zip file to import is located in folder “extra_plugins” inside theme’s main zip file that you downloaded from Envato.

    Let me know if you have any problem installing it. Please make sure to install all required plugins!

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Header issues

    Hello,

    Can i please see a link of the site? So i can understand better what situation you have with header now.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: logo position in mobile view

    Helo,

    I see there is a custom css that is pushing the logo in mobile to the right. This code:

    @media (max-width: 480px){
    #logo img {
         margin-left: 60% !important; 
    }}

    (screenshot) Do you perhaps have added it? Try adding this other css in General Options > Custom Css box:

    @media (max-width: 480px){
    #logo img {
         margin-left: 0 !important; 
    }}

    If you can not find the other code and remove it.
    Let me know.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Floating Sidebar is fixed in one position, does not move

    Hello,

    I check on our side and there is no problem with it. I see you have an older version of theme. Please update theme first to latest version 2.3.1 and then update all included plugins.
    See article on how to update included plugins from theme: https://support.codeless.co/?ht_kb=visual-composer-update

    Let me know if the issue persists after this.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: theme installation

    Hello,

    1-The characters are set as dropcaps. See screenshot: https://postimg.cc/image/8wn372zx3/ I changed it for you.

    2-The reservation page is set up as a fixed link. You only need to change the link to the reservation page of your site. Click on the button to open the options and change the link. See screenshot: https://postimg.cc/image/gdwalv26f/

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Picante theme

    Hello,

    1-Change the staff data font color:
    There isn’t any option to customize this. You need to use custom css. Add this code into your Customize > General > Custom Codes > Custom Css box:

    .cl_team.style-photo .team-item .team-name {
        color: #fdfdfd !important;   
    }
    .cl_team.style-photo .team-item .team-position {
        color: red !important;
    }

    Change the color to your wish.

    2-You can add media to a row in Row settings > General > Video Background (screenshot). But the sound is not available in this option.

    3-You may need to change the menu items color. If it’s the same as the background, you won’t see it. Can i please see a look of the site? So i can understand better the situation.

    4-Go to page settings, click on the media element in slider and remove animation. See screenshot: https://postimg.cc/image/d4hvfdynb/

    5-Yes, you can add any effect you want but you need to use custom css for this. Add the code in Customize > General > Custom Codes > Custom Css box. Please know that personal customizations are not included in support.

    Best regards!

    7 years, 9 months ago Mirela
    Participant
    in reply to: Installation Issues

    Hello,

    Sorry for the late reply.
    You can change the search form result using a custom plugin such as “Search Exclude“. This way you can always control what to let the search look for and not make any changes to theme files.

    PS: Please know that these are personal customizations and therefore not included in support service.

    Best regards!

Viewing 15 posts - 2,491 through 2,505 (of 12,542 total)
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