Page 239 – Codeless Support Center

Forum Replies Created

8 years, 2 months ago Mirela
Participant

in reply to: Position Products

Hello,

Can you please send us a link of the shop page? So i can understand better the situation. The products in demo are placed as well between header and footer.
Let us know.

Best regards!
8 years, 2 months ago Mirela
Participant

in reply to: Technical Help
Hello,

1-The Alt tags are not included in theme code. You need to edit theme files to enable the display of alt’s. Please refer to this topic
Let us know if you need further help.

2-Do you use any animation on the site? Can you please send us some valid wp credentials in a private reply? So i can check this close.

3-4-The tabs and toggles id’s are auto generated.
5-I tested this on my side and the toggle does close when minus icon is clicked.
Do you have any third party plugin installed? Can you please deactivate them and try again.
Let us know.

Best regards!
- This reply was modified 5 years, 3 months ago by Ludjon.
8 years, 2 months ago Mirela
Participant

in reply to: Tower Theme: Select Special Pages: No items of this type were found

Hello,

-LayerSlider.zip and layersliderwp-6.5.5.installable.zip are indeed for the same plugin. If you got the warning “Destination folder already exists”, then the plugin is already installed. You just need to activate it.

-Yes, all plugins included in theme have extended licenses. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. To use them, just install plugin from Plugins menu and activate again from the Plugins menu. This is enough to use the sliders normally. There is no need to activate it in the slider’s options.

The only restriction of this type of licence is that you can not update it on your own terms.
The rules of the marketplace don’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in almost every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.

If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
You are free to make the choice that best fits your needs.

-Can you add some wp credentials in your profile extra fields? So i can check the special pages issue. Read this article for more information.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: REFUND

Hello,

Sorry but we need a valid reason for the refund request. Please read here the Envato refund policy: https://themeforest.net/page/customer_refund_policy

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: WPML page template problem on secondary language

Hello,

From the code above, remove this part: .page-id-1128
Also remove the entire code from your Custom Css box in General Options, and add it instead in the page’s Custom Css box.
If you need help, send us some valid wp credential in a private reply. So i can set this up for you.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: Preventing main menu from displaying below the logo in the header

Hello,

Please add some valid wp credentials in your profile extra fields. So i can do this for you and not lose more time.
Read this article for more information.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: Installing update

Hello,

You can update using the Envato Market plugin. or just go to your Envato > Downloads menu and re-download theme files again. Here, you will be able to download the very latest version of theme, always.
Then update theme via ftp account. You may save a copy of old theme folder in case you have made nay direct changes to theme files.

After updating theme, please do not forget to update it’s included plugins from the Plugins menu.
Let us know.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: Unable to add a sidebar to woocommerce taxonimies pages.

This reply has been marked as private.

8 years, 2 months ago Mirela
Participant

in reply to: UNWANTED TEXT ALL OVER THE SITE?!?!?!

Hello,

Sorry for the late reply.
Do you use both Codeless builder and WP Bakery page builder plugin? Can i please see a link of your site? It’s better to use only one builder at a time. We strongly recommend to use Codeless Builder as it’s the main builder of theme.
Let us know.

Best regards!
8 years, 2 months ago Mirela
Participant

in reply to: blog title on startpage
Hello,

This is what i see when i open you blog page: https://postimg.org/image/z779ls81z/
The post’s title is showing correctly and it links to the post itself. Do you want to show only the title without the short description and “Continue Reading” link?

If this is the case, then just add this code into your Additional Css menu in Appearance > Customize:
```
article.default-style .entry-content {
    display: none;
}
#blog-entries article .entry-readmore {
    display: none;
}
```
Let us know.

Best regards!
8 years, 2 months ago Mirela
Participant

in reply to: Mobile Not Loading

Hello,

Can you please post some valid wp credentials in your profile extra fields? So we can give it a closer look.
Read this article for more information.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: How can i add Houzz link to social icon links

Hello,

Normally this is a customization not included in support, however, if you post some wp credentials in your profile extra fields. I can give it a look and see what is missing.
Read this article for more information.

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: Installation went wrong / some features of the theme are not available

Hello,

What PHP version are you running in the server?

Best regards!

8 years, 2 months ago Mirela
Participant

in reply to: Handel Theme – change Permalinks, Mega Menu

Hello,

1-This can not be changed used the common wordpress settings. You can use a custom plugin to easly change this. Check out “Custom Permalinks“.
See an article to display it well, here.

2-Set up a menu as mega menu in Appearance > Menus. Check the “Check if you want to use this item as megamenu” checkbox to set up an item as mega menu column name.
(screenshot)

3-Are you using https? Please disable https and register theme. Then enable it again. You can still use theme even if you do not register it. So this won’t be a problem to use it.

Let us know.

Best regards!
8 years, 2 months ago Mirela
Participant

in reply to: Error after 2.0 update
Hello,

Can you please tell us the Codeless Builder plugin version? Please make sure to have everything updated, the plugins too.
Try to switch off (set to FALSE) WP_DEBUG parameter on wp-config.php. However, please know that this is just a warning and it will not affect your site whatsoever!
Let us know.

Best regards!
- This reply was modified 8 years, 2 months ago by Mirela.

Viewing 15 posts - 3,571 through 3,585 (of 12,542 total)

← 1 2 3 … 238 239 240 … 835 836 837 →

Community Forums

Forum Replies Created

Site Links

Useful Articles

Login