Forum Replies Created
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in reply to: Equal height of blocks in rows
Hello,
Row element in Visual Composer was simplified (starting from VC version 4.9) by removing unnecessary options and optimized with Tower WordPress Theme. Some of the removed options include Equal Height and Disable row.
We can help you achieve the same look on your site by using other available tools. Just let us know what layout are you seeking to have. The equal height effect can be achieved by adding padding to the columns in the Column Options.
Let us know.Best regards!
in reply to: Cannot change content blocks on Shop or Search pageHello,
1-I removed the bottom content in Shop page by setting the “Shop bottom Content” option to ‘none’. See screenshot of the option: https://postimg.org/image/yj077flyt/
2-Please go to file includes/widgets/codeless_contactinfo.php and find these lines:
<div class="cl-contact-info"> <?php if( !empty( $address ) ): ?> <div class="info"><i class="cl-icon-map-marker-radius"></i><span><?php echo esc_attr( $address ) ?></span></div> <?php endif; ?>Edit to these:
<div class="cl-contact-info"> <?php if(!empty($title)) echo wp_kses_post( $before_title . $title . $after_title ); ?> <?php if( !empty( $address ) ): ?> <div class="info"><i class="cl-icon-map-marker-radius"></i><span><?php echo esc_attr( $address ) ?></span></div> <?php endif; ?>We will fix this in the next theme update.
Let us know.Best regards!
Hello,
You can empty the database and start again. Be careful not to empty wordpress installation tables or you will need to reinstall wordress again after it.
Or you can send us some wp credentials and we can set up theme for you. Read this article for more information.Let us know.
Best regards!
in reply to: Drop down menu problemsHello,
Sorry for the late reply!
I added this code into your Additional Css menu:.header_container.header-left.menu_style-simple.menu-full-style.menu-with_shadow.cl-header-light { z-index: 99 !important; }Please clear cache and refresh page. It’s ok now.
Let us know.Best regards!
in reply to: Cannot change content blocks on Shop or Search pageHello,
These are demo data imported when you first imported the dummy data. You can just delete the row containing it if this is not the layout you want. If you have any problems, send us some valid wp credentials in a private reply. And we can help you with it.
Best regards!
in reply to: NEW and featured products widgetHello,
All available widgets are listed in Customizing > Widgets > Add New widget.
The featured products are available as element in page’s content elements. Add the “Shop Tabbed” element from Codeless Builder. See screenshot: https://postimg.org/image/fzyrwdb8l/Let us know.
Best regards!
in reply to: Instagram feed in footer June themeHello,
I checked and the Instagram feed is ok. When clicking on the icon it sends you to your company’s Instagram page. What issue are you having here? Let us know.
Best regards!
in reply to: shop page with category on the rightHello,
The documentation is included in theme’s folder (the one you downloaded from Envato account). The online link is this: https://codeless.co/june/documentation/
We are constantly changing it and updating.
However, i suggest you better check out the video tutorials: https://youtu.be/ZQuasOcvCZI
Where you can see a live demonstration on how theme works and how to set up each included element.Best regards!
in reply to: license code and pluginsHello,
Yes, the sliders are included in theme. If you don’t see them installed, please go to Plugins menu and install them just like any other normal plugin. The zip files to upload are located in “extra_plugins” folder. Just unzip theme’s main zip file you downloaded from Envato. Together with the documentation / child theme folder.
Activate them normally from the plugins. No activation key is required.Can you send us the activation code? So we can check if it’s registered in our database. However, don’t worry for theme’s activation code. You can keep customizing it as it is. It does not restrict any option from the theme.
Let us know if you need further help.Best regards!
in reply to: cropping portfolio imagesHello,
Thank you for sharing your solution and feedback. We will try to make theme better in future updates.
Best regards!
in reply to: Shop page not showing all prodcutsHello,
You have very old versions of both theme and Codeless Builder plugin. Please update them first. There has been very important changes since your current version. The latest versions are Folie vs1.2.4 and Codeless Builder vs1.2.5. Just update theme first. Then delete the current builder plugins. Install again the included in theme, from the message in the dashboard.
Let us know if you still have any issue after this.Best regards!
in reply to: Specular theme slider not loading on ChromeHello,
please check your internet connection, it could be slow and causing you to not load the slider properly at times. Slider does not have any issue. I checked it again from different browsers and had no issue. See screenshot: https://postimg.org/image/r9gxdn23p/
Best regards!
in reply to: last update makes homepage get right columnHello,
Please go to the page’s settings and make sure the layout is set to fullwidth.
If you can not manage, send us some valid wp credentials in a private reply. So we can give it a closer look.Best regards!
in reply to: cropping portfolio imagesHello,
You can change the images default sizes in file function.php. Check out this article for more information: https://support.codeless.co/?ht_kb=ideal-image-size
Make sure this line is present in your file:add_image_size( 'port3', 600, 600, true );
Do you have any other plugin that can affect the images?
Let us know.Best regards!
in reply to: Website looks bad on mobileHello,
You can change the mobile layout of the slider in it’s options. See screenshot: https://postimg.org/image/oe3u6catx/
Go to the desired slide, select mobile icon and start editing the slide. Save changes. Increase further the title’s line-height if you want (I already moved the first title up) Clear cache to see changes reflected sooner.Can you please be more specific on the updates? I already send you the link to download the latest WP Bakery plugin in the last reply.
The included plugins have extended licenses. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. To use them, just install plugin from Plugins menu and activate again from the Plugins menu. This is enough to use the sliders normally. There is no need to activate it in the slider’s options.The only restriction of this type of licence is that you can not update it on your own terms.
The rules of the marketplace don’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in almost every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
You are free to make the choice that best fits your needs.Best regards!