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Hello,

Did you login to the wordpress dashboard? The top bar is the default of wp dashboard. Please add some wp credentials in a private reply. So I can give a closer look.

Check here the playlist of June video tutorials: https://youtu.be/ZQuasOcvCZI
Check here more videos on how to work with the customizer: https://youtu.be/JW3DvWEsm3M

Let us know if you have further questions.
Best regards!

Hello,

Please update parent theme. The latest version is 1.7.2.

There are two ways to update the theme. Manually: replace old them files with the new theme files. Automatically: use a plugin like Envato Market to make the update process for you. It’s just one click and you are done.

We suggest keeping a copy of the theme files if you have made any changes directly to them. Also make a backup of theme settings, by exporting all theme settings from Settings > Export menu. Then after an update, if anything has changed, you can import these settings again to your site.

Please check the documentation for more.

*After theme update (manual or automatic with Envato Market) all theme plugins get deactivated. Just go to Plugins menu and activate them again. Update any plugin that has a message that shows it has a new version available. It’s very important to have plugins updated along with the theme. Or issues may arise.

Let us know if you have any questions.
Best regards!

Hello,

Your server is not sending back all the required files. See screenshot: https://ibb.co/kVLyDQQ
Please contact your host first and make sure you have all the necessary access rights to all theme files.
If you have changed protocols (from HTTP to HTTPS), make sure all links in the database have been changed successfully.

Let us know how it goes.
Best regards!

Hello,

I can’t find the related code for the responsive recognition from the console. I can’t see the header.php file from your Appearance > Theme Editor, so you need to go to wp-content/themes/folie/header.php file and check for this piece of code:

<?php if( codeless_get_mod( 'responsive_layout', true ) ): ?>
<!-- Responsive -->
<meta name="viewport" content="width=device-width, initial-scale=1">
<?php endif; ?>

Should be right after the favicon. See screenshot: https://ibb.co/WPMSpsB
Add it and try again. Make sure to clear the cache first.

Best regards!

Hello,

It requires an additional 2FA Code. Can you post that too?

Regards!

Please remove the old theme folder first. You can save it in your computer if you want to save a copy as backup. Then try again activating child theme.
if this error shows up again, deactivate Codeless Framework. Activate child theme and activate the Codeless Framework again after it.

Let me know.
Regards!

Hello,

The first image is of 555x688px dimensions. While the rest are of 1280x853px. As a result, when they get resized the result is different. I suggest you import images of the same size for all products. So the sroping with also be of the same aspect ratio.

https://ibb.co/pjSMHV4

Best regards!

Hello,

I activated the new version, installed and activated the required plugins. The Specular menu is visible now.
See screenshot: https://ibb.co/mztnBYn

Now, please remove the old theme folder and then proceed in activating the child theme. So all your custom css is applied to the site.

Let me know if you need further help.
Best regards!