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Forum Replies Created

  • 9 years, 6 months ago Mirela
    Participant
    in reply to: Links

    Hello,

    You can try with custom plugins. I can’t tell you some specific plugin for this as we do not use such structure.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Dummy data

    Hello,

    Glad to know you already found the solution.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Icon next to the menu

    Hello,

    Please go to General options > Layout > Extra Side Navigation, set it OFF. See screenshot.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Links

    Hello,

    You can’t with text element or titles specifically. They do not have link options in their settings. But you can with elements that already have the linking option. Such as buttons. But even in this case you can link the button to a row in you page. Not an element itself.
    See the screenshots below for an example:
    https://pho.to/AYd74
    https://pho.to/AYd7E

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Sticky menu does not appear, only on homepage!

    Hello,

    Sorry for the late reply.
    Did you made any changes to theme files? Please provide the ftp credentials as well. We need to check the js files.
    Let us know.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Full Screen Image on Top and mobile view

    Hello,

    Sorry for the late reply.

    1) Icons not in Line:
    The icons position is affected from the length of the text above it. The text above the rocket icon is slightly shorter then the two others. This makes the icon go a bit up.
    If you had set the services differently this would not happen. Example: divide the services in two rows instead of one. Have the first 3 ones in the first row and the second 3 ones in the other. See example page here: https://sashatroy.com/services-test/

    2)I can see text in both back-end and front-end (screenshot).

    3)If you have not added this css then someone else did, but you defenitely have custom css in the home page’s custom css box that changes the codeless slider and portfolio overlay color. See this screenshot: https://pho.to/AYd3P
    Remove the css (or comment out by putting the code inside brackets like this:
    /*..your code..*/) and let us know.

    4)Open page in back-end editor and go to the element. See screenshot. Open options and set up a height value in “Blank Area Settings > Height“. See screenshot.
    Save changes. Result screenshot.
    If you want to add padding to the title, then go to the title options > Design Options. See screenshot.

    5) You do have this effect in these portfolio pages:
    https://sashatroy.com/sample-page/
    https://sashatroy.com/masonry/
    Just check it’s configurations in Recent Portfolio Settings

    Let us know.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Responsive text to much to the side

    Hello,

    Sorry for the late reply.
    Actually you should check it in desktop but without the Visual Composer front-end enabled.
    The front-end is made for you to edit the elements more easily by seeing it, but to see the changes, you have to remove VC. The custom css also edits the site but not the front-end view.
    I see you have set row and then inner row, this changes the css classes hierarchy.
    Please copy you pages code from “classic view” and send it to us. This is the only way for me to reproduce your exact situation and give advice.
    See the screenshots:
    step 1: https://pho.to/AYcrM
    step 2: https://pho.to/AYcrY

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Specular Theme Layout not loading properly

    Hello,

    Please make sure you have all necessary rights on theme files and that there are no crossover issues (when some files being called with http and some with https).
    I checked your site several times but this has not happened on our side ever.

    Please know that this is not a theme’s fault but rather being affected from the server where it is running. We have it tested multiple times and there are thousands of customers running it smoothly.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Need support for Tower Theme

    Hello,

    Please check your email. We have responded you there.
    Let us know for anything.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Background

    Hello,

    Please add this code into your custom css box:

    .rev_slider_wrapper .fullwidthbanner-container {
        background-color: rgba(241, 237, 237, 0.92) !important;
    }

    Let us know.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Menu

    Hello,

    -To remove footer (not copyright area) go to General Options > Footer Options, set OFF the “Show Footer” option.

    -“Footer appearing half way up the page”-> this happens because there is not enough content to fill the body. Add this css into your custom css box, to fix this:

    #content {
        min-height: 900px !important;
    }

    -The centered title in homepage ->there is a padding set for this row. Change it by adding this custom code:

    .vc_custom_1481359208947 {
        margin-left: 0px !important;
    }

    Let us know.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Custom sidebar dissapear

    Hello,

    Please go to General Options > Custom Sidebars (screenshot), add the page you want to have the sidebar for. Then go back to Appearance > Widgets. The custom sidebar should be there. Add widgets to it.

    Let us know.

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Woocommerce

    Hello,

    Sorry for the late reply.

    1-Translate the “RELATED PRODUCTS” from the .PO/.MO files located in the ‘lang’ folder. Or change it directly in file specular\woocommerce\single-product\related.php

    2-Go to file \includes\view\blog\loop-second-style.php and find this line:
    <li><i class="linecon-icon-calendar"></i><?php _e('On', 'codeless') ?> <?php echo get_the_date() ?></li>
    Remove the <?php _e('On', 'codeless') ?> and save changes.

    3-Add this code into your custom css box:

    .page-id-771 .btn-bt.default {
        display: none !important;
    }

    4-Add this code into your custom css box:

    .blog-article.standard-style .media .overlay {
        opacity: 0 !important;
    }
    .blog-article .btn-bt.default {
        display: none !important;
    }

    PS: Please open a new ticket for other requests. This is already overloaded and has lost it’s initial purpose. Keeping one ticket per issue, makes the support more clear and the browsing effective.
    Thank you for understanding!

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Specular Theme Layout not loading properly

    Hello,

    This is not exactly theme’s fault. Your site’s loading slow and this sometimes gives the above result. You need to perform some changes in order for your site to be faster.
    Ask you host provider to allocate more memory if possible and install a cache plugin. Remove any useless plugin you may have installed but not using, remove unused pages/posts and optimize images.

    Read this article for more information: https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/

    Best regards!

    9 years, 6 months ago Mirela
    Participant
    in reply to: Full Screen Image on Top and mobile view

    Hello,

    This is what i see in you home page: https://www.clipular.com/c/4665514570022912.png?k=G2-wXWwCDhWB4lOSweWECJ2yB4U
    Is this not correct?

    Please know that when you edit from Visual Composer front-end, the program edits out the page view in order to magnify it’s options and makes some other features hidden. So you can edit element options and then close VC front-end to check the result. I hope i was able to explain it correctly.
    I suggest you to make any changes in Visual Composer back-end (screenshot) and check the result after refreshing page.
    Let us know if you need our help customizing any element.

    -The Slider behavior is indeed changed by custom css (see screenshot). The default slider has the fading effect and as i checked you other settings, there isn’t anything different in your site.

    -Portfolio items title: i checked it several times but never get the issue you mention.
    Let us know.

    Best regards!

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