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Forum Replies Created

  • 10 years, 1 month ago Mirela
    Participant
    in reply to: Portfolio Categories not working

    Hello,


    @alexjochai3891
    ,
    What i mean is that in “View All” tab where all categories are shown, i see only one category. And when i click on that category tab, the same items are displayed. That means that you have items of only this category. Is it not like this?
    If you send us your wp credentials in a private reply, we can give it a closer look.
    Let us know.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Staff

    Hello,

    Please send us your ftp credentials in a private reply. So we can fix these issues.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Visual Composer is not Loading

    Hello,

    Glad to know you set it up. Let us know if you need further help.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Tower 1.6 – Visual composer 4.11.1.2 – WordPress 4.5

    Hello,

    I opened you site, but i do see the elements showing correctly in admin panel as well as in front page.
    Let’s recap your issues:
    1-I can’t see my googlemap’s location in the footer, I can’t see a lot of single picture in a lot of other pages
    I see you have a google map image displaying in your footer (screenshot) However, for the single images, please go to file includes/core/codeless_elements.php and find this line:
    vc_remove_element("vc_single_image");
    Remove it too.

    2-Did you remove from includes/core/codeless_elements.php file, this line: vc_remove_element("vc_posts_grid"); ? Please check again as there are two lines of it.
    Let us know.
    Please check again the ftp credentials as i can not login.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Unactive logo

    Hello,

    Please add this code into your custom css box:

    #logo {
        pointer-events: none;
    }

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Which font is used in the logo?

    Hello,

    The font used is Raleway. Sorry but we don’t have a psd version of it.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Problem with installation

    Hello,

    We can recommend hostgator.com or read this article for more useful information regarding this.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Dummy Data for Business 5

    Hello,


    @RonTrims
    ,
    This is very strange. Please try this for us:
    Create a new, standalone wordpress installation (not part of multi-site) and install theme there. No other plugins, just the theme.
    Make sure to have the latest theme version. It was recently updated. Then in file wp-config.php make sure to give it enough memory. Import demo data.
    Let us know.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Visual composer stopped working

    Hello,

    You only need to update Visual Composer from the current theme version that is installed on your site. Please follow the instructions here. Let us know if you need further help.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Tower Theme Shop WooCommerce problem

    Hello,

    Please refer to this article regarding cart icon.
    Please update theme and Visual Composer first. Let us know if the issue persists.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: News Ticker Error

    Hello,

    Sorry but we do not offer support on third party plugins. Please read more about support policy.
    Due to the latest WordPress update, we suggest you to update theme and Visual Composer too.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Visual Composer is not Loading

    Hello,


    @MD22
    ,
    Please update theme first to it’s latest version. It has included the latest Visual Composer.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Portfolio Categories not working

    Hello,


    @alexjochai3891
    ,
    Can you please be more specific? I see in the attached page that all available portfolio items have the same category. When you click on that specific category the items do display.
    Did you manage to fix your issue?
    Let us know.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: FAQ Accordion help (Tower theme)

    Hello,

    Sorry for the late reply.
    Please go to file js/main.js and find these lines:

    function codelessOnePageContent(){
    	"use strict";
    	$('.composer_content').onePageNav({
    	    currentClass: 'current-menu-item',
    	    changeHash: false,
    	    scrollSpeed: 750,
    	    scrollThreshold: 0.5,
    	});
    }

    Comment them out and save file. Let us know.

    Best regards!

    10 years, 1 month ago Mirela
    Participant
    in reply to: Visual Composer – Media Grids Not Showing

    Hello,

    Please go to file js/main.js and find these lines:

    function codelessOnePageContent(){
    	"use strict";
    	$('.composer_content').onePageNav({
    	    currentClass: 'current-menu-item',
    	    changeHash: false,
    	    scrollSpeed: 750,
    	    scrollThreshold: 0.5,
    	});
    }

    Delete them and save file. Let us know.

    Best regards!

    • This reply was modified 10 years, 1 month ago by Mirela.
Viewing 15 posts - 9,031 through 9,045 (of 12,542 total)
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