Page 716 – Codeless Support Center

Forum Replies Created

10 years, 6 months ago Mirela
Participant

in reply to: Setting Up Tower Agency Demo

Hello,

1-To change the menu style, please go to Header Options > Header Styles, select simple style (or any other style you want) here.
2-To create the presentation home page, please follow the steps described below:
-Create a new page;
-Disable page header in General Settings > Page Header Options > Active Page Header;
-Choose one of the Codeless sliders(or any other slider), and set it’s height to 100% (screenshot)
-Add this code into the page’s custom css box:
#content { display: none;}
Screenshot.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Error Message on Visual Composer Frontend

Hello,

This is strange. Please send us your wp credentials in a private reply. So we can give it a closer look.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Tower: Portfolio Project Detail and Description

You are welcome!
Let us know for anything.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Typography Drop Down Missing

Hello,

The “Root Relative URLs” plugin you had installed, was conflicting with theme scripts. I deactivated it and the issue is gone (screenshot).

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: codeless slider image sizes

Hello,

Sorry for the late reply.
It is best that you upload large images, with a good resolution. They will be cropped to the right size for every slider style(boxed; fullwidth..etc) you choose.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Home page defaulting and overlaying

Hello,

Sorry for the late reply.
I’m glad to know you fixed it. if you can, please share your solution so other facing your situation, can find it helpful.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Installation error

Hello,

Please unzip the file you downloaded and find the theme folder inside. Upload this folder directly into your wp-content/themes folder via ftp or zip it and upload it from your Appearance > Themes > Add New theme, in wordpress.
Let us know if you need help.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Header issues
Hello,

Sorry for the late reply.
The page header is an important feature that also enables other features of the theme such as background transparency. If you do not want to use a page header image in pages with a transparent background, then you have to fix it with a little css.
I made a test page to show this, please open the page’s custom css box (screenshot). You will find this code:
```
header#header {
    background-color: black;
}
```
This will change the background of header of only this page. Add it to all the pages you do not want to use page header image.
-This effect is not available by theme options, but achieved via css code. To have it please add this code into your custom css box:
```
.header_page .container {
               width: 16%;
               top: 40%;   
               height: 15%;
               background: rgba(0,0,0, 0.83 );
}
.header_page h1 { line-height: 93px;}
```
Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Problem some time after a theme install

Hello,

You can still update it by overwriting only the changed files. If you made changes to these files too, then you will have to redo them. Please find a full change log in our theme’s profile in Themeforest.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Visual composer "Save template" window will not open

Hello,

Sorry for the late reply.
This is strange. It does not pose any issue on our side.Can you please send us your wp credentials in a private reply? So we can give it a closer look.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Errors when installing the latest version of specular
Hello,

Sorry for the late reply.
I can’t access your site. It says “Server error“.
Did you manage to solve your issue? I don’t see the WP Bakery plugin folder in your wp-content/plugins folder. Please install the included version for a proper function of the theme.
Let us know.

Best regards!
- This reply was modified 10 years, 6 months ago by Mirela.
10 years, 6 months ago Mirela
Participant

in reply to: Codeless slider make image clickable link

Hello,

Sorry but that is not possible.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: blog comments are displaying

Hello,

Do you have any third party plugin installed? Please send us your wp credentials in a private reply. So we can check.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Service Media Title Over Image

Hello,

Can you please be more clear? What plugins are you talking about? Are they theme included plugins or third party?

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: WPML and menu problems

Hello,

Sorry for the late reply.
We will check this on our side and let you know asap.
Thanks for sharing.

Best regards!

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