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Hi,

Thank you very much for get in touch and we try to respond every ticket and we do treat every valued client as equal.

Well, send me your theme purchase key as a private reply and I will do this for you.

Thanks again

Hi,

You can first of all take full backup of your website content and files to make sure if anything goes wrong you can revert back.

Yes that wp bakery compatibility plugin comes with the theme so no need to worry you can install and activate that one. By default our theme does not cache so if you are using any cache plugin you can play with that or from your server side cache you can ask your server management team to clear or deactivate cache as per your needs.

Rest process is same like installing a theme, but in this way you will just update theme folder with the old one [remember to keep full backup] then installing and activating any required plugins.

Same way you can update latest plugins as well which comes with the theme.

Let me know if you have any further query ?

Thanks

Hi,

Kindly provide following details as a private reply:

WordPress admin login credentials
Theme purchase key

Thanks

Hi,

Kindly then just let me know the issue ? Because I can see both styles are similar so if you let me know what exactly is issue I can see accordingly.

Thanks

Hi,

Main menu is working just fine every where no issue at all.

If you like our theme and support and make sure you have rated us with 5 star rating :)

Thanks

Hi,

Kindly provide following details as a private reply:

Website URL for login page
WordPress admin user name
WordPress admin user password
Theme Purchase key

Thanks

Hi,

There was border difference and I have fixed that let me know if there is any other issue ? It is exactly in same style as your other buttons on page.

Thanks

Hi,

Just to confirm have you tried with the default WordPress theme ? If it is working with that then surely I will be going in deep details for you to check the issue ?

Thanks