Forum Replies Created
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in reply to: Bug in my header
Hi,
Please check and let me know.Thanks,
in reply to: How can I import all demosHi,
– Dropdown
Please check and let me know– Bottom Spacing
Please check and let me know.Thanks,
in reply to: Discord for social iconHi,
Currently, there’s no option for it but we’ll try to add this along with other features in our upcoming theme updates.
We also recommend you to share this in our “Suggest us Feature” Forum.Thanks,
in reply to: Custom Code doesnt workHi,
It seems that there’s some conflict between the “Reviews” code and Codeless Page Builder that’s why it’s not allowing to make changes. It’s not about the web, theme, or any of the plugins installed on your site.If you wanna redesign your homepage completely then we recommend you remove your “Reviews” section for the time being, once you’re done with the changes add it to the position where you need it.
Thanks,
in reply to: Bug in my headerHi,
We haven’t removed or added any of the elements on your header but we’ve added the “Reservation” button on your site header.Thanks,
in reply to: Demo site importingHi,
You can set the Erzen page as the homepage through
WP-Admin Dashboard > Settings > Reading > Front Page > Select Erzen page > Save Changes > Done.There’s no option to duplicate the page but you can install a third-party plugin for this purpose.
Thanks,
in reply to: Discord for social iconHi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
in reply to: How can I import all demosHi,
I’m getting the wrong password issue, please share the latest WP-Admin credentials (username, password).Thanks
in reply to: Bug in my headerHi,
Please check and let me know.Thanks,
Hi,
We’ll try again to fix the “Modern and Fullscreen layouts” layout for blog posts. All three layouts for blog posts are working and fully applicable. However, we’ll take a deep dive into your site to what’s causing the issue. Hopefully, we’ll get it done.Please share the right WP-Admin credentials (username, password). Also, It’ll be helpful for us if you create an SFTP account for us. It’ll help us to get things back if something bad happens. Also, we recommend you, please keep a backup of your site.
Thanks,
in reply to: Custom Code doesnt workHi,
The purpose to share the video is to provide an acknowledgment that how you can edit the text/heading using Codeless Page Builder.As I don’t what to change, that’s why I’ve worked on the sample page on the dummy data. In the same way, you can change the text/heading on your homepage. If you’re still confused about this, just let me know what to change and with what. So, I’ll change it for you and as a reference, I’ll provide you a video that’ll help you to make further changes in the future.
Thanks,
in reply to: Demo site importingHi,
Please check and let me know.
P.S: Don’t update the Elementor plugin until we let you know.Thanks,
in reply to: Why does my menu look like this?Glad to hear :)
Welcome!Hi,
I have seen and analyzed your website. Theme is in perfect condition and doesn’t requires any further optimization in terms of coding.However there is few things we can try it:
– Please enable cache
– Please categories your product and enable pagination rather than lazy load.
– Optimize your images, if you want to use lazy load then use very light weight images and if pagination then use max 20 images per page.
– Please remove / uninstall extra and unnecessary plug-ins. I have seen there is lot of plug-in which can create infinite loop.
– I can help you investigate further if you provide me Correct FTP Credentials, Previously provide info are invalid and i am unable to login into it.PS. This is not comes under normal support, however I am trying to help you and i want to make customer happy.
Thanks,