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Forum Replies Created

  • 4 years, 5 months ago azam
    Keymaster
    in reply to: Vibrance Demo Content Not Importing Correctly

    Hi,
    Sure, we’re working on it and will fix it in our upcoming theme/plugins updates.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Urgent – Website Crashes – Pl Help! Using June Theme…

    Hi,
    No, It’ll don’t need the June theme update. You can update the Kirki plugin but as a precaution keep the site backup in case an unfavorable thing happens.

    Thanks

    4 years, 5 months ago azam
    Keymaster
    in reply to: TOWER – Issue with Background Image in Column

    Hi,
    Things you need to do for Background images inside the page content:
    1- Edit the column on which you’ve set image the background using WP-bakery
    2- Navigate to the Background options under the background image option inside the Design tab
    3- Select the cover option from the select.
    4- Save Changes
    5- Done.

    I’ve done the same process on the images inside the About page.

    Things you need to do for background images on the page header
    1- Simply edit the page
    2- Navigate to the General settings > Page header options > Page Header Background
    3- Select the Background size “cover” and Background position “center center”
    4- Save Changes
    5- Done

    I’ve done the same process on the Page Header image of the Grief recovery Method page.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Vibrance Demo Content Not Importing Correctly

    Hi,
    As seen on the mentioned site, all content is loading properly on my end. It’ll be helpful for me if you share the image/video of the issue you’re encountered with.

    Currently, It’s the most favorable solution that you use the downgraded version of elementor(3.4.8). This way you don’t have to worry about the code or other theme/widgets functionality.

    As mentioned above, we’re working on it and will come up with an optimal solution ASAP.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Since updating theme and plugins, can’t use Codeless Page Builder

    Hi,
    The credentials you share using the private reply can only be seen by us(you and me). Not a third person can access this info. That’s why, you can share the credentials here.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Code is already registered for other domain

    Hi,
    Please share your purchase code using “private Reply”, I’ll fix it.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: June Theme not starting
    This reply has been marked as private.
    4 years, 5 months ago azam
    Keymaster
    in reply to: Since updating theme and plugins, can’t use Codeless Page Builder

    Hi,
    Please share the FTP info as well.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: How can I import all demos

    Hi,
    Use “imgur.com” for images or Vimeo for videos. The image you’ve sent isn’t visible.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Kirki Developer Ver Crashed Handel Site: Ruined WPBakery and Codeless blocks

    Hi,

    1- Content Shifted to the left
    It’s very strange that you’ve encountered this issue. Currently, we’re unable to find the root cause of this issue. For you, we’ve added a template file with the name “template-fullwidth” inside the child theme directory. This template file will let you display the Full-width content.

    Things you need to do:
    a- Select the “Full-width Template” to your “OLD” pages/already-created pages where you wanna display full-width content. You’ll find the options to select template for your page in
    Edit Page > Page Attributes > Full Width Template.

    P.S: The options like right-sidebar/left-sidebar will not work on it. It’ll display only full-width content.

    b- For “NEW” pages/Newly created pages, you don’t have to select the “Full-width Template”, select “Default Template” instead.

    2- Child Theme
    Currently, there’s nothing except pre-defined code inside your child theme files. If you’ve defined some settings inside your site while the child theme is activated then, the settings will automatically activated once child theme will activate.

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: How can I import all demos
    This reply has been marked as private.
    4 years, 5 months ago azam
    Keymaster
    in reply to: Since updating theme and plugins, can’t use Codeless Page Builder
    This reply has been marked as private.
    4 years, 5 months ago azam
    Keymaster
    in reply to: How can I import all demos

    Hi,

    1- Arrange Portfolio Items
    To display custom portfolio items, simply edit the Portfolio Grid widget, Select the portfolio items(you wanna display) in the “Include Items” options, click on the update button, and done.

    2- Scroll to Top
    Currently, there’s no option in the Codeless Remake theme to add a scroll-to-top button. Please share this in our Suggest us features forum

    Thanks,

    4 years, 5 months ago azam
    Keymaster
    in reply to: Missing news post and critical error updating the Tower theme

    You’re Welcome :)

    4 years, 5 months ago azam
    Keymaster
    in reply to: Missing news post and critical error updating the Tower theme
    This reply has been marked as private.
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