Community Forums

Hi,
I’m not getting a loading screen that stops and doesn’t show any page.
However, if you are still experiencing the issue then please try the following methods:
1- Try to add a cache plugin like WP Rocket, etc
Or
2- go to wp-admin > Appearance > Customize > General > Site Options > Preloader effect > Select disable.

Then please check and let me know.
Thanks,

You’re welcome :)

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Thank You so much

Hi,
Your support ticket is transferred to the dev team, they’ll assist you as soon as possible.

Thanks for your patience,

Thanks alot :)

Hi,
Please check and let me know.

Thanks,

You’re Welcome

Hi,
I’ll be very glad to do that.

Thanks for your patience.

Hi,
Please go to wp-admin > Appearance > Customize > Additional CSS And check custom codes

.header_page {
display: none !important;
}

Thanks,