Forum Replies Created
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in reply to: Erzen Horizontal Scroll doesn’t work
Hi,
Please check and let me know.Thanks,
This reply has been marked as private.This reply has been marked as private.in reply to: Mobile responsiveHi,
Please see this: https://youtu.be/aos2LTorEiA
and let me know.Thanks,
in reply to: Product Shop and Category Page 502 ErrorsHi,
I have visited your all sites thoroughly and I have reached the conclusion that this issue is not about the theme it’s about the server. You’re all sites currently have June Theme activated but, only one site causing the issue. If it’s about June theme then all your sites probably show this error and also our other customers should observe this issue. Our theme is all optimized and also has passed different theme check standards. The following steps may overcome this issue.
Steps to follow:
1) Try deleting all extra plugins and themes it may cause sites to load extra queries.
2) Try installing cache plugin i.e. WP-Rocket etc. cache is used to optimize the site don’t need to load data again and again.
3) Optimize your server to the recommended settings in your site system status. Above values of PHP variables are minimum for one site install.
4) It may be regarding to your server health, consult your hosting provider.
5) If all the above steps don’t work and your site causes the same issue try to change you’re hosting provider.Please check and advice
Thanks,in reply to: Mobile responsiveHi,
It all seems good on our end. Please double-check on your end, clear your browser cache if still the problem occurs then send us mobile resolutions on which you are testing your site.Please check and advice
Thanks,in reply to: Remake Theme – Custom mouse cursor too slowHi,
It’s due to Preloader More plugin. I deactivated this plugin yet to show you the effect and issue that occurred due to this plugin.Please check and advice
Thanks,-
This reply was modified 5 years, 3 months ago by
azam.
in reply to: Set a language switcher at the header menuGreat :)
in reply to: Remake Theme – Custom mouse cursor too slowEmeric Sambardier,
Please use “set as private Reply”, so your info shouldnt go public.in reply to: Undefined index: using Redux and Codeless conflictHi,
We hope that this issue will be solved in our upcoming theme update.Thanks,
in reply to: Staging website font URLs showing on LIVE websiteHi,
I can’t find solution without looking deep down of the issue. This issue is general and the above solution is almost working time. If its not working then there must be another issue related to it. So, I need wp-info and ftp info to investigate this issue.
You may create a test user for me with limited permissions.Please advice.
Thanks,in reply to: Product Shop and Category Page 502 ErrorsHi,
We looked at your server system status and it seemed that your system has not required values for PHP variables, please check and fulfill the values of these variables.memory_limit = 256M
upload_max_size = 64M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000Please check and advice
Thanks,in reply to: Change “project” front-pageHi,
Please check and let me know
P.S: Clear your browser cache firstThanks,
in reply to: Duplicate Portfolio ItemHi,
By default, there is no option to do it, but you can use a third-party plugin i.e yoast duplicate post, etc for your convenience.Thanks,
Hi,
Please check and let me know.
P.S Try to install all required plugins for theme.Thanks,
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This reply was modified 5 years, 3 months ago by