Community Forums

Melanie,
I will recommend you to use this plug-in Vault Press for taking backup.
Also Right now WP 5.5 is having diffrent behviour on this theme, some are looks perfect and some creating issue. So, I think better to wait for next update from our side.

Thanks,

Hi,
No I was about to work on it today, can you please send me cpanel, let me see in details whats happening.

Thanks,

Awesome!

Rebeccaolson,
Yes, Thanks! I saw the ticket and working on it.
Does above Staging server info is correct?
Do you want to me fix on staging server?
Thanks,

Hi,
On your live website error has been removed.
Please confirm.
Please tell me what else you needed from my side?

Thanks,

Hi,
please do the following:
Your Login Credentials is wrong.

Have you update the theme? If not Please download lates theme, Remove all exsisting plug-in and update plugins and then let me know.

Thanks,

Hi,
Please Check and let me know.

Thanks,