Forum Replies Created
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in reply to: June Theme import not looking as on our site
Hello,
I have activated the color attributes and now they show on the product items: https://www.faheeljee.com/product/embroidered-panel-dress/
To activate the color attributes go to WordPress Dashboard > Product > Attributes
Also after set the attributes you have to choose them on the product item variations.
Check the image below: https://imgur.com/T6bBEu1
The “add to cart” button on the product overview doesn’t show if the product have variations. If you want i can activate it for you.
In case you want to have an installation from the scratch again, delete the existent one so i can install the demo again.
Sorry for the delay.
Let us know.
Regards!
in reply to: Embedded SpotifyHello,
We have fixed the issue with the menu too. This was a problem with the theme. In the next update the problem will be fixed.
Best Regards!
in reply to: Embedded SpotifyHello,
1. Yes you can use the Child theme, but if you want to add custom css you can use the Customizer > General > Custom Css box, so you don’t need to make any child theme. You can also update the theme without any problem because in that case the custom css lines are saved into the db.
2.I have checked the cl-icon-spotify and works perfectly. Please let me know where you want to add that so i can do that for you.
3. Parallax doesn’t work on mobile by default. We are sorry about that but we have decided so because the usage of parallax on mobile device create lot of other problems.
4. In the latest version we have removed the customization of the article through the Codeless Builder beacause now the articles can be customized with Gutenberg Editor added by WordPress
5.Now i’m checking it.
Regards!
in reply to: Freezing demo importHello,
Please try to edit theme with Codeless Builder. Click on the button Edit with Codeless Builder instead of Customizer.
You can also edit the page with Visual Composer Page builder from the backend.
Let us know.
Regards!
in reply to: Can't edit themeHello,
Please update the theme to the latest version 2.5.4
Let us know.
Regards!
Hello,
No problem, we will give you a refund.
Sorry but there is no issue with the theme in general.
Hope one day we will work again together.
Regards!
in reply to: Folie : frozen "Import Template Dummy Content"Hello Denis,
There is no issue with Folie installation. The hosting provider sometimes have some limitation with php max upload variable or other timing variables.
If you will continue to have issue with that please fill our profile details with your online link and wp creds so we can help you to install the demo.
Also keep in mind to disable the WordPress Importer plugin before start to install the Dummy content.
Let us know.
Regards!
in reply to: Customizer not loadingHello,
The only way to debug that is to access your online link and have your wordpress credentials so i can login.
You can send this info through your user profile details.
P.S Before try to disable any third party plugin and check to have at least php 5.6
Let us know.
Regards!
Hello,
We recommend to use one of the builders. So if you decide to work with Codeless builder you have to finish the work with the Codeless Builder.
We are working with on the latest version to make the Picante works perfectly on Visual Composer too.
Try to edit the theme with Codeless Builder.
Sorry for any inconvenience.
Regards!
in reply to: Disable All AnimationHello,
I think that this is a problem with the your server resource or any plugin installed. Please can you send to us your wordpress credentials (user profile details) so i can login and find out what cause this exactly. The speed have nothing to do with the animation.
Let us know.
Regards!
in reply to: Portfolio Dark Maisonry Portfolio ElementsHello,
There was a problem caused by the Image Filter that you have added to the portfolio element. I have deactivated it and now the portfolio is perfectly justify.
Let us know.
Regards!
in reply to: Color switch not working in WOO elementHello,
This can be done by editing the file: /includes/codeless_functions_woocommerce.php
find the function ” codeless_woocommerce_actions” and replace the line below:
if($product->is_type( 'simple' )){ woocommerce_template_loop_add_to_cart( $args ); }with:
woocommerce_template_loop_add_to_cart( $args );Save the file.
I have tried to make that at the WordPress Dashboard by isn’t possible to edit the file. So you can do that by yourself.
About the color problem we will launch and update soon to fix that too.
Let us know.
Regards!
in reply to: Layout of elements on mobile devicesHello,
It is a field called Row ID. Extra Class.
If you can’t do it by yourself give to us your wp creds and online link so we can login and do that customization for you.
Regards!
in reply to: Import Template and DemoHello,
There is only a thing we can do to identify what cause your issue with Ajax relative path, access the access and error logs.
Fill your profile details with your ftp creds so we can investigate in this logs to find what is the cause.
Otherwise you have to check yourself or contact your hosting administrator to give the logs.
Let us know.
Regards!
in reply to: Hiding Certain Elements from Mobile or DesktopHello,
You can’t done that with our Visual Composer. If you want to hide one of the column or the row you have to edit the theme with Codeless builder on Apperances > Customize select the row and click on the Disable Row option on the left option sidebar
Check the image below:
Also in the same left side bar with option is a tab called Responsive when you can hide any row from different device sizes.
Regards!