Page 128 – Codeless Support Center

Forum Replies Created

7 years, 3 months ago Mirela
Participant

in reply to: Portfolio Layers

Hello,

Can you please be more specific on the changes you want to make to theme? By default the portfolio page, shows the categories bar at the top or at the side(depending on the portfolio style selected). But it does not have an option to show categories with sub-menu (sub-categories).
So you either will add your sub-categories to that bar (screenshot), or create new pages where a portfolio element with the given sub-category will display.

Let us know.
Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Freezing demo import

Hello,

I imported the light photography demo. Please check your site. If you try again importing another demo, you will not have any issue.
Let us know if you need further assistance.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Colors

Hello,

I suppose you are referring to the services color? Some colors are set up in each element settings. For example: https://ibb.co/VVhfYhV
Let me know which elements are you not able to change.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Unable to customize

Hello,

@mabdifatah, i have replied to your personal ticket. Please keep up the issue there.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Unable to customize theme

Hello,

Do you have all required plugins installed? Please add some wp credentials in your profile data. So we can check it closely.
https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Infinite pagination not work

Hello,

Please reset permalinks first. If the situation persists, add some wp credentials in your profile data. So we can check it closely.
https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: While loading the site pagination pages is on top

Hello,

Yes. If the site is cached, while opening it will load a stored version of your site first. Making the page load way more faster.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Adding social media icon to footer

Hello,

All socials available are located in Tower > Social Media (screenshot). Add the links to the socials you want to show.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Installation of Construction Theme stalls at 'Import Template Dummy Content'

Hello,

@MCJACK0 can you please add the site link as well?

@arrhooker, please add your site’s link, wp username and password in your profile data. See this article for details: https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: wp bakery front end editor is missing

Hello,

Theme is compatible with WP Bakery. We have it bundled in theme package. Please use the included version as it is customized to work with theme features. The demo data is all created with Codeless Builder. That’s why when you use another builder, the shortcodes will not get recognized. If you intend to use Visual Composer, then please create pages again and add content using the Visual Composer.

I made a test page and added content blocks. I had no problems. Can you let me know which page is causing issues?

Best regards!
7 years, 3 months ago Mirela
Participant

in reply to: Portfolio not showing up correctly
Hello,

Because the screen width of the customizer is narrower than that of the preview, some distances will look different. Just make sure to always take to consideration the preview in order to see what it really looks like.

However,i added this css:
```
#portfolio-entries.cl-carousel .portfolio_item {
    height: 350px;
}
```
.. and now the preview is the same as the customizer.

Best regards!
7 years, 3 months ago Mirela
Participant

in reply to: Remove padding beside donation forms
Hello,

I see the content in the second page. Are you referring to the blue area around the form? This is content from the <iframe> added. See screenshot: https://ibb.co/933MrPH It’s not theme content and that’s why you do not see any option from the theme to remove it.
This is a third party plugin/code so normally it’s not included in support. But i can advise you to either try this custom css:
```
html#fullform main.row {
    max-width: 1100px !important;
    margin: 0 !important;
   }
```
Or change the background color, so the padding is not visible.
```
div#cdn-mount {
    background-color: white;
}
```
Best regards!
7 years, 3 months ago Mirela
Participant

in reply to: Width of pages are changing when changing the title.

Hello,

The moment the plugin is removed, if you refresh wordpress dashboard, there will be a message requiring you to install Codeless Builder. Just follow the instructions on screen to install it again.
Like in this screenshot: https://ibb.co/bvcvBVm

Let me know.
Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: In Portfolio, then Overlay, then Distance 100. I want to increase number

Hello,

Are you referring to this code:
.portfolio_item .entry-overlay{padding:130px !important;}

Let us know.

Best regards!

7 years, 3 months ago Mirela
Participant

in reply to: Demo not installing

This reply has been marked as private.

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