Forum Replies Created
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in reply to: Unable to Upload ThemeThis reply has been marked as private.in reply to: Can't edit theme
Hello,
I can assure you there is nothing wrong with it. We have many other satisfied customers. If it’s your first time using Codeless builder or Gutenberg, it may look confusing but once you get familiar with it, you will see how much more easy it is to work with it.
Please let us know if there is anything we can help you to get familiar with it.
Best regards!in reply to: Frozen when importing dummy contentHello,
Sorry for the misunderstanding.
I must have read wrong the demo you wanted. This is not an issue because you can import every demo available, every time you want to change it.There are two ways to open Customizer:
1-Open a page in Pages > Edit, and click on Codeless Builder to open it in customizer: https://ibb.co/j3F9Lnx
2-In pages list, click on “Edit with Codeless Builder”: https://ibb.co/J7vwy2g
https://ibb.co/9c0vcY7
Please check and let us know if you have further questions.Best regards!
in reply to: Unable to Upload ThemeHello,
How are you importing theme? Did you download it in your computer first? Please make sure to have all necessary access right in your server first.
Can you please post some valid wp credentials in a private reply?Best regards!
in reply to: Website Not Showing ProperlyThis reply has been marked as private.in reply to: Portfolio CTR — Link Not WorkingHello,
When you update theme, the Codeless Builder plugins and some other important plugins are deactivated by default. This makes the site show shortcodes and seem like down. All you have to do is update included plugins and then activate them.
-Are you using Codeless Builder to create the portfolio pages?
I can try make the update for you. I just need your authorization. Let me know if we can try.Best regards!
in reply to: How Change font color in the testimonial WidgetHello,
Yes, sure. Please follow the steps:
1-open Appearance > Customize, screenshot: https://ibb.co/8my0t78
2-go to Additional Css menu, screenshot: https://ibb.co/4Rp17XR
3-Add the css here and save changes, screenshot: https://ibb.co/WHh1w92Best regards!
in reply to: Disable All AnimationHello,
Sorry for the late reply.
I made a test of your site in tools.pingdom.com/ and the major reason for the site’s performance are the images. See screenshot: https://ibb.co/WBcn1ks
Please optimize the images first. Then we can check again the performance.Check this article that may help too: https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/
Best regards!
in reply to: Can't edit themeHello,
Can you post some wp credentials in a private reply? So we can check personally. Check our theme video tutorials to see if you are following the right way to edit it:
Best regards!
in reply to: Frozen when importing dummy contentHello,
I imported the default demo. Please check your site.
You can continue customizing the demo content now.Best regards!
in reply to: WarningsHello,
Thank you for loving our theme.
Please keep in mind that Picante is build primarily with Codeless Builder. All demos too. So the content you got form the demo is Codeless Builder shortcodes. And so you can edit them only using Codeless Builder.
To use WPBakery Page Builder, create a new page and add it’s elements. It’s not possible to use both builders in the same page.
The developers are working on an update
-I opened the site but i do not see any warnings. Can you be more specific where are you seeing them?
PS: Warnings will not affect your site. Errors will.-Sorry hiding the logo before sticky header is active can not be achieved form theme options. This requires coding and it’s not included in support.
Best regards!
in reply to: Different maps on different pagesHello,
The Map is an element in Codeless Builder elements. You can add it as many times as you want in a page and other pages too. Each time you add it, add the details of the new map in the map’s options.
Sorry but the footer can not be different for different pages. You can only have one for the entire site.
Best regards!
in reply to: Contact form field colorsGreat!
Let us know if you need further help.
Best regards!in reply to: Frozen when importing dummy contentHello,
Please give admin right to the user you send us. I need to access the Codeless menu to make the import.
Best regards!
in reply to: Shop Full Width LayoutHello,
Sorry but this is not possible achieving with theme options. I suggest you try custom css. Add the code in General Options > Custom Css box.
Best regards!