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Forum Replies Created

  • 7 years, 3 months ago Mirela
    Participant
    in reply to: Page Builder not working

    Hello,

    Perhaps an error in the shortcodes of that page caused the issues in customizer.
    Anyway all you need to do is use another page or create new ones.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Color switch not working in WOO element

    Hello,

    I checked the quantity in a product of yours and i had no issue increasing/decreasing the amount (screenshot).

    Did you manage to fix it?
    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Embedded Spotify

    PPS: I have added your suggestion to our to-do list. We will try to include it in future theme updates!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Embedded Spotify

    Hello,

    1-Yes, you can add another social. But there are several files where it’s needed to add more code. The files are:
    folie\includes\codeless_builder\config\cl-page-elements.php
    folie\includes\codeless_builder\header-elements\cl_socialicon.php
    folie\includes\codeless_builder\shortcodes\cl_socialicon.php
    folie\includes\core\codeless_icons.php
    folie\includes\widgets\codeless_socialwidget.php

    -Yes, you can change only the skype icon to another and use skype input field for your new social. Change the icon used for it in file: folie\includes\widgets\codeless_socialwidget.php
    Find this line:

    if( !empty($skype) )
      echo '<li class="email"><a href="'.esc_url($skype).'"><i class="cl-icon-skype"></i></a></li>';

    Change only this part: cl-icon-skype to the icon name you want to use.

    -Can you please send some wp credentials in a private reply? So we can check the other questions closely.

    PS: Yes, please open new ticket for other questions. Not only makes it easier for us to respond fast. But keeping one-ticket-per-issue helps us keep a easy to browse forum so other visitors can search and find help in it easily.

    Thank you!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Portfolio CTR — Link Not Working

    Hello,

    There are no customizable tools to turn off the link effect in portfolio items. These items are set up to be links to the single portfolio page from the code.
    Can you please send us some wp credentials in a private reply? So we can give this a closer look.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Freezing demo import

    Hello,

    This is strange. Please deactivate every plugin that was not included in theme folder and try again.

    To add rows and other components, just click on the gray balloon of the very last row (as pictured: https://ibb.co/QnXKbPS). This is how you add additional rows and content to the site in the latest version of theme.

    Let us know.
    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Page Builder not working

    Hello,

    I opened one of the homepages and checked the customizer, but i had no issue with no element. See a screen recording of it: https://jmp.sh/v/WhIl5yP3PTUUOHT0XLnI

    Let us know.
    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Page Builder not working

    Hello,

    Please make sure to have the latest theme version and all included plugins updated as well. if the issue persists, send us a link of the site. So we can check.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Picante – Saving problem and disappearing text and images

    Hello,

    What theme version are you running? Please send us some valid wp credentials in a private reply. So we can check this and fix it.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Links to open in new window/tab

    Hello,

    Did you create the link as html code or from the Visual Composer? If is html code, then just add this attribute to the link: target="_blank" This will make the link open in new tab.

    Let us know.
    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Freezing demo import

    Hello,

    I see the dummy data is already imported: https://ibb.co/991yTwH
    What can we do for you now?

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Not all templates available to import

    Hello,

    June theme is composed of three major sections when importing. There is the header, that you can import in Codeless > Home > Header Setup (screenshot); There is the footer, that you can import in Codeless > Home > Footer Setup (screenshot); And the homepages. All homepages will be imported in the genera theme demo data import (screenshot). So to compose every possible demo you see, all you have to do is:
    1-import the demo header;
    2-import the demo footer;
    3-Assign that demo home page as your homepage;

    Check out this video tutorial for a live preview: https://youtu.be/WtkNtaFRWHI

    PS: You can also mix & match different demo’s header/footer/homepages to your wish!

    Let us know.
    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Newsletter Sign Up

    Hello,

    Great! I am assigning this ticket as resolved then.
    Contact us again if you have further questions.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: "PHP Time Limit" says 0 despite configuration change

    Hello,

    This is not related to theme settings. Please contact your host regarding this. They should be able to find out the real issue.

    Best regards!

    7 years, 3 months ago Mirela
    Participant
    in reply to: Layout of elements on mobile devices

    Hello,

    Please add this the new class to second row and 4th row. Then add this css in your General Options > Custom Css box:

    @media (max-width: 797px){
    .mobile {
      display: -webkit-flex; /* Safari */
      -webkit-flex-direction: row-reverse; /* Safari 6.1+ */
      display: flex;
      flex-direction: row-reverse; 
    }}

    Let us know.
    Best regards!

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