Forum Replies Created
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in reply to: Page Builder not working
Hello,
Perhaps an error in the shortcodes of that page caused the issues in customizer.
Anyway all you need to do is use another page or create new ones.Best regards!
in reply to: Color switch not working in WOO elementHello,
I checked the quantity in a product of yours and i had no issue increasing/decreasing the amount (screenshot).
Did you manage to fix it?
Best regards!in reply to: Embedded SpotifyPPS: I have added your suggestion to our to-do list. We will try to include it in future theme updates!
in reply to: Embedded SpotifyHello,
1-Yes, you can add another social. But there are several files where it’s needed to add more code. The files are:
folie\includes\codeless_builder\config\cl-page-elements.php
folie\includes\codeless_builder\header-elements\cl_socialicon.php
folie\includes\codeless_builder\shortcodes\cl_socialicon.php
folie\includes\core\codeless_icons.php
folie\includes\widgets\codeless_socialwidget.php-Yes, you can change only the skype icon to another and use skype input field for your new social. Change the icon used for it in file: folie\includes\widgets\codeless_socialwidget.php
Find this line:if( !empty($skype) ) echo '<li class="email"><a href="'.esc_url($skype).'"><i class="cl-icon-skype"></i></a></li>';Change only this part:
cl-icon-skypeto the icon name you want to use.-Can you please send some wp credentials in a private reply? So we can check the other questions closely.
PS: Yes, please open new ticket for other questions. Not only makes it easier for us to respond fast. But keeping one-ticket-per-issue helps us keep a easy to browse forum so other visitors can search and find help in it easily.
Thank you!
in reply to: Portfolio CTR — Link Not WorkingHello,
There are no customizable tools to turn off the link effect in portfolio items. These items are set up to be links to the single portfolio page from the code.
Can you please send us some wp credentials in a private reply? So we can give this a closer look.Best regards!
in reply to: Freezing demo importHello,
This is strange. Please deactivate every plugin that was not included in theme folder and try again.
To add rows and other components, just click on the gray balloon of the very last row (as pictured: https://ibb.co/QnXKbPS). This is how you add additional rows and content to the site in the latest version of theme.
Let us know.
Best regards!in reply to: Page Builder not workingHello,
I opened one of the homepages and checked the customizer, but i had no issue with no element. See a screen recording of it: https://jmp.sh/v/WhIl5yP3PTUUOHT0XLnI
Let us know.
Best regards!in reply to: Page Builder not workingHello,
Please make sure to have the latest theme version and all included plugins updated as well. if the issue persists, send us a link of the site. So we can check.
Best regards!
Hello,
What theme version are you running? Please send us some valid wp credentials in a private reply. So we can check this and fix it.
Best regards!
in reply to: Links to open in new window/tabHello,
Did you create the link as html code or from the Visual Composer? If is html code, then just add this attribute to the link:
target="_blank"This will make the link open in new tab.Let us know.
Best regards!in reply to: Freezing demo importHello,
I see the dummy data is already imported: https://ibb.co/991yTwH
What can we do for you now?Best regards!
in reply to: Not all templates available to importHello,
June theme is composed of three major sections when importing. There is the header, that you can import in Codeless > Home > Header Setup (screenshot); There is the footer, that you can import in Codeless > Home > Footer Setup (screenshot); And the homepages. All homepages will be imported in the genera theme demo data import (screenshot). So to compose every possible demo you see, all you have to do is:
1-import the demo header;
2-import the demo footer;
3-Assign that demo home page as your homepage;Check out this video tutorial for a live preview: https://youtu.be/WtkNtaFRWHI
PS: You can also mix & match different demo’s header/footer/homepages to your wish!
Let us know.
Best regards!in reply to: Newsletter Sign UpHello,
Great! I am assigning this ticket as resolved then.
Contact us again if you have further questions.Best regards!
in reply to: "PHP Time Limit" says 0 despite configuration changeHello,
This is not related to theme settings. Please contact your host regarding this. They should be able to find out the real issue.
Best regards!
in reply to: Layout of elements on mobile devicesHello,
Please add this the new class to second row and 4th row. Then add this css in your General Options > Custom Css box:
@media (max-width: 797px){ .mobile { display: -webkit-flex; /* Safari */ -webkit-flex-direction: row-reverse; /* Safari 6.1+ */ display: flex; flex-direction: row-reverse; }}Let us know.
Best regards!