The developers are checking these out currently. We will be releasing a theme update within this week, with the issues above fixed. You will be notified for every news.
We kindly ask for your patience till then.
What theme version do you have? Did you do any changes to the site lately? Please deactivate all plugins except Codeless Builder and try again.
Let us know how it goes.
Please deactivate all third party plugins you are using that did not came out with the theme originally. Then add just to remove the alternative that it could be a server/mime type issue, add these lines in your .htaccess file:
Please go to your server, in your wordpress root folder, delete the current .htaccess file. Then go to your wordpress dashboard > Settings > Permalinks, and reset them by selecting first the ‘default‘ style > save, then change them back to the type of permalinks you want to have > save again.
This will rewrite the links again in your new structure. Let us know.
I just got the site form of your screenshot and i think i know what happened. When you first type “heathergerken.com” in your browser, the view you saw gets loaded. Then if you scroll down that page you will see this link: “View Full Site”. If you tap here, you will be redirected to your actual site. The link in the browser bar will change to “https://heathergerken.com/” Please check this screenshot: https://postimg.org/image/ki4b3tlt1/
After this, every time you access the site, the link will be correct. I suggest you contact your host and check out any redirect rule. This is not controlled by theme.
That’s very strange. We tested this situation on our side but there is no issue in navigation to second page with the custom Post Name permalinks. See screenshot of it: https://postimg.org/image/xotr3chid/
For the time being, i can suggest you use another pagination style.
I see you have an old theme version. The latest one is vs 2.2. Please update theme and let us know how it goes.
I was able to login.
I renamed the previous .htaccess file and reset permalinks once again. The new .htaccess file is created. However, the second page is still not found. This is usually not a common situation, but there is the possibility that your server needs to synchronize with the .htaccess file before.
PS: In order to have a clean and easy to browse forum, please open new ticket for every issue. If you think information in this topic is important to your current issue, then refer to it by adding it’s link into the new post. This is a old ticket and already marked as resolved.
Thank you for your cooperation.
The script you have added to add the images in header, is messing with mobile layout as well. You need to either remove them from mobile, or customize them with custom css too. Same goes for the MAx Button in home page.
I added some custom css in the row css class you have added in each page’s custom css box. I added background size for the mobile for both pages and all 3 rows. The images cover entire row in mobile now. Please check your site.
Note: Please keep in mind that we do not offer support on third party plugins or additional code you could add to your site, if it’s not original from theme.
Are you referring to the slider videos in homepage? I checked them and they all seem to start playing without issue. Please see this screen recording: https://jmp.sh/sTklnVK
Where are you trying this? What browser? Do you have any add-ons installed?
Let us know.
Please go to your server’s root folder. Find and delete .htaccess file. Reset permalinks again after it.
If the situation persists after it, send us your WordPress and ftp access login data. So we can check it closely.
As explained in my last reply, if the Issue 4 items are located in page 2 of portfolio, then it’s not possible for them to show up when you are in page 1. Only the items already present in page 1 will be filtered.
To reset permalinks, in Settings > Permalinks, set the permalinks style to Plain. Save changes. Then change it back to Post Name.
Clear cache and refresh portfolio page.
Best regards!
Viewing 15 posts - 4,936 through 4,950 (of 12,542 total)
