Forum Replies Created
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in reply to: Revolution slider button not working
Hello,
Please update Revolution slider plugin. The latest version is 5.2.6 and it is included in the latest theme version. I see you do have the latest theme version. All you have to do is go to your wp-content/plugins folder in your server and rename (or delete) the current revolution slider folder. Then go back to your dashboard and install the included in the theme version of it.
Note: you have to have parent theme activated while doing this.I had no issue scrolling the home page from a desktop computer, mobile and ipad. What device are you using to access it? What screen dimensions does it have?
Let us know.
Best regards!
in reply to: Page Titles not showing as H1Hello,
Please let me explain once again the structure of your page. The default page title “About Us” is not set to display, by your choice. By default it does display for all pages.
The titles you are using are just text. And therefore it is you who have set it to H2.
Please see these screenshots of your About Us page.
screenshot 1
screenshot 2So basically you are not using the wordpress default page header, which is set as H1, but a simple text that you have set the first line to be a H2.
I created this sample page: https://staging.shades-blinds.co.uk/page-header-example/ Please see here the default page title as it should be.Best regards!
in reply to: Missing contact formsHello,
I see you have installed the plugin. Now all you had to do is to go to the contact form element, select the already created form and save changes. I did it for you just now.
Please check your page. the contact form is displaying as it should. (Screenshot)Best regards!
in reply to: Page Titles not showing as H1Hello,
What element of Visual Composer are you using to create the page title? Please fill in the necessary information on your extra information fields of your profile data. So we can give a closer look to your site layout.
Read this article for more information.
Best regards!
in reply to: Demo Data Import ProblemsHello,
-Can you please be more specific? The site can only have one blog page. You do though have a lot of blog styles which you can switch on to. Find them in General Options > Blog Config.
-“Demostration purpose only” is only referred to the images.
Let me recall that you do have both options, to import them as well as not to import them. Since these images are quite large and importing them could be a waste of time and memory for some who have shared hosting. Also some other clients are not interested in getting the images as they have their own images to import.We are here to help so please do ask when ever and what ever you need to! We are glad to serve you no matter how time consuming it could be.
However, as themes and our service is in contiguous growing, we also are very interested in improving our service. So for every request / advice / complain please write us at our “Suggest Us Features” forum.We appreciate every of your suggestions and will try to include them as soon as possible in later theme updates.
Let us know if we can help you with anything else in your site.
Best regards!
in reply to: Page Header BackgroundHello,
Please go to General Options > Header Options > Default Page Header > Page Header background (screenshot), and make sure you have selected the white color for the background. Not transparent.
Let us know.Best regards!
in reply to: Missing contact formsHello,
Please make sure to have installed “Contact Form 7” plugin first. I can not login to your site (screenshot).
Did you manage to fix this?
Let us know.Best regards!
in reply to: Social Media IconsHello,
I can not see the social bar in your site right now. Did you remove it? The socials are set to display only when there is a link added to the respective social input field in General Options > Socials. Please check again as even a simple sign like ‘#’ is enough to enable the social icon for display. It is not necessary to have a full functional link in it.
If the issue persists, fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.Read this article for more information.
Best regards!
in reply to: items missing in portfolio categoriesHello,
I have replied you regarding this issue in this other topic of yours: https://support.codeless.co/?topic=tower-theme-portfolio-items-not-showing
Please check your site and keep up with this issue in the first topic.
Best regards!
in reply to: Tower theme portfolio items not showingHello,
Sorry for the late reply.
The issue you are presenting is not really happening. You did not have any items of the category “Album Artwork” in the first page of the portfolio. That is why when you selected it, it did not show anything. I increased the number of items to display for 4 column portfolio (your case) in file includes/core/coreless_routing.php to 22 items per page. Please see screenshot, now since there are portfolio items of this category displayed in first page, they are being showed when the category is selected.Let us know if you have further questions.
Best regards!
in reply to: Construction & Buildings Demo, Header + Menu StickyHello,
Please add this code into your custom css box:
.header_12.open .full_nav_menu { position: fixed !important; }Let us know.
Best regards!
in reply to: Tower theme portfolio items not showingHello,
What do you mean by “the portfolio is now all over the place”? I see it just where it should be, under the categories bar. I had no problem with the categories, only the “Album Artwork” does not show items. Does it have any item assigned?
Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.
Read this article for more information.
Best regards!
in reply to: Visual Composer InstallationHello,
I’m guessing you did not check the “Import with attachments” option before importing dummy data. As i previously said, this is not a big issue. You can always download the images from the online demo directly and upload them to your site.
I switched to child theme and no content was removed. You did not assign a home page and blog in General Options > Select Special Pages, that is why the site was showing blank. I set them up for you.
Please continue with further customizing the site to your wish.Best regards!
in reply to: Revolution slider button not workingin reply to: visual composer is not workingHello,
Did you update Visual Composer from the theme? Please read this article for guidance.
Let us know if you need further help.Best regards!