Forum Replies Created
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in reply to: Logo and Product Column Issues
Hello,
1-This is not an effect present in the theme so it must be caused by something external. I don’t see any error related to this so i need some more information. When did this started to happen? Did you made any changes to the header? Did you installed any new plugin recently?
2-Please go to file css/woocommerce.css. Find and remove these lines:
.woocommerce ul.products li.last, .woocommerce-page ul.products li.last { margin-right: 0; }Or just comment out the
/* margin-right: 0; */and save file.3-Can i please see a link of this? I can’t find the product page.
Best regards!
in reply to: Problem with installationHello,
-Nothing is wrong with the message: Revolution Slider Error: Slider with alias agency not found.” It only means that you need to go to the page’s General Settings > Slider, and select one of the pre-created sliders.
With the dummy data import process, you get pages/posts/portfolio items and some important settings already set up in your site. But the Revolution sliders and Layer sliders are not included in dummy data import. You have to import them independently.
So since in home page is already set up to be used a revolution slider, if it does not find it, it displays this message.
Chose one of the available sliders from the drop down list and your’re set.-Do you still have the first imported pages/posts present in your site? Which Agency demo did you import? If you want we can help you configure it like the online demo. Just send us your wp credentials in a private reply.
Let us know.Best regards!
in reply to: Footer ImageHello,
You can add it by using custom css code. Example, add this code itno your custom css box:
footer#footer .inner { background-image: url("https://104.131.255.213/specular/onepage/wp-content/uploads/2014/09/shutterstock_189386465-compressed.jpg"); background-color: rgb(34, 34, 34); background-size: cover; background-position: center center; background-repeat: no-repeat; }Change the values to your wish.
Best regards!
in reply to: Child themeHello,
Every change you make to the theme using theme options, is saved in the database so the theme update does not affect it. If you intend to make more changes to it, like directly to the core files, then it is recommended to use a child theme.
Add in child theme folder all the files you have made changes to. So whenever a theme update is performed, it will overwrite the parent theme files, not the ones you have changed.
By activating the child theme, you enable all the customizations created in it.
I hope i was clear enough. For more detailed information about the work with a child theme, please read this article.Let us know.
Best regards!
in reply to: MovilHello,
I opened your site in mobile but the team members show up just as they should. Please see this screenshot. Did you manage to fix your issue? Let us know.
Best regards!
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This reply was modified 9 years, 11 months ago by
Mirela.
Hello,
Did you try to import with attachments? Please check that your hosts settings are set correctly for these actions to perform well.
Please read this article first. If you still have problems, send us your wp credentials in a private reply. So we can give it a try.Best regards!
in reply to: Demo Import ProblemHello,
Can you please send us your wp credentials in a private reply? So we can give it a closer look.
Best regards!
Hello,
The login in to the wordpress admin panel problem is often caused by a corrupted file of your wordpress installation, or some tables in the database may need to be repaired.
While working with different themes/plugins, some of them cause changes in files that are not reversed back even if the plugin is deactivated (or even deleted) later in time.
I suggest you to perform a database repair operation and remove all plugins you do not use.
Read this article for more options to improve your site’s speed. Let us know.Best regards!
in reply to: Slider not loading on AndroidHello,
What device are you using to see it? This is what i get while opening your site from Samsung s6, screenshot. The slider is scaled down to mobile size but the images show up one by one just as they should.
Let us know.Best regards!
in reply to: HeaderHello,
To give the header transparency you have to edit header options in General Options > Header Options > Background. Select a color and set some transparency gradient here. However, something must be interfering in your site as it does not take the option changes. So i added this code into your custom css box:
.header_1.fullwidth_slider_page .header_wrapper { background-color: rgba(255, 254, 252, 0.19); }It does the same thing. To change the transparency gradient, just change the last value (0.19)
Please note that this option doe snot have any issue on our side. I suggest you try to make the changes while in parent theme or disable all third party plugins and try again.
Let us know.Best regards!
in reply to: Read More Button Post Grid SettingsHello,
Sorry for the late reply.
You are trying to edit the “Read more” button, while the settings you are changing are of the “Load more” button. This is used to display more posts in the page, not to read more of a particular one.This is not possible from the Visual Composer element options. You can use custom css to change it. Add the code into your custom css box in General Options or if you want to use it for only one page, then add the code into your page’s custom css box.
Let us know if you need further help.Best regards!
in reply to: Portfolio Page HelpHello,
Sorry i misunderstood you.
You have have only one portfolio item and have uploaded 4 images to it. So in the portfolio page it will be displayed just one portfolio item. The images you want to show will be displayed only when the portfolio item is opened. Not in portfolio page. Here only the featured image will be displayed. So your site has no issues.If you want to change this style, you will have to do it yourself as this is a personal customization and it’s not supported from this forum.
Please read our support policy here.-We require credentials because the issues stated from our clients, do no happen on our side. Usually it’s something on clients site (configuration / third party plugins / script edits..etc) that cause the issue. So we can not just guess what has been going wrong in it, but have to log in and debug it.
Don’t worry, your data is safe with us!Best regards!
in reply to: Visual Composer not workingHello,
@FoxhausCreative,
I am sorry to hear for your frustration. The Visual Composer plugin update process is very easy.
-If you can not delete plugin from wordpress dashboard, then just go to your wp-content/plugins/js_composer folder in the server. Use ftp to access it. Rename or delete js_composer folder here. If you rename it, it will immediately deactivate WP Backery plugin in wordpress, then you can proceed with installing the update as there isn’t anymore a ‘js_composer’ named folder in your host to stop it.-All the included plugins, Visual Composer too, have extended licenses. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. You can not update it on your own terms with this type of licence.
The rules of the marketplace doesn’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
-We reply to topics according to their arrival time. The oldest first. We cover support daily from Monday to Friday, , 9AM to 5PM (UTC +1:00). Read more about our support policy here.
PS: I checked your previous topics, they have been all answered. See here.
Best regards!
in reply to: Post are not coming when using Full BlogHello,
What theme version do you have? What Visual Composer? Please send us your wp credentials in a private reply. So we can give it a closer look.
Best regards!
in reply to: Inner content margin/paddingHello,
Please add this code into your custom css box:
.vc_custom_1467983468898, .vc_col-sm-12 { width: 106.5% !important; margin-left: -35px !important; } @media (max-width: 480px) .container { max-width: 325px !important;} }Edit the values to your wish.
Best regards!
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This reply was modified 9 years, 11 months ago by