Forum Replies Created
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in reply to: Unable to Import Slider Template
Hi,
Can you please check the console if there is any error ?
Thank You
in reply to: Unable to modify imagesHi,
Thanks for the clarification I have checked and issue looks related to your host. Just reach your host and make sure proper image cropping libraries are active for you. Because we are not doing any thing as disabled but such issues are related to missing libraries on your host.
Thank You
Hi,
Kindly make sure you increase those settings before importing your demo:
[18/Jan/2021:02:21:30] (I): PHP Max Execution Time : 30
[18/Jan/2021:02:21:30] (I): PHP Max Input Vars : 1000
[18/Jan/2021:02:21:30] (I): Max Upload Size : 20971520Those are basics just make sure all server related script size and time settings are set to some bigger number so if demo size is larger it does not run out of time or size.
Thank You
in reply to: Weird layout issue before refreshHi,
Thanks for the clarification. Let us know if you ever need our assistance.
Thanks again
in reply to: Problem with responsive Home SliderHi,
Make sure you clear your browser cache and try again to see if it loads properly or not yet ?
Thank you
in reply to: Modify the “Read More” buttonHi,
Can you please share URL of the page your are referring ? Also let me know if you want to change design or text of the button ?
Thank You
in reply to: Recent Portfolio Grid Layout IssuesHi,
Kindly just let me know if you want to remove empty space below the whole portfolio box or from each portfolio item ?
Thank You
in reply to: Window Resize Breaks Layout Of SiteHi,
Thanks for the logins, what you want to achieve by resizing your browser ? Do you want to check responsive view ? Because doing so it will break as DOM loaded data as per the browser on which site loaded making it smaller will surely lead to such behavior. But if you resized at certain screen then just reload site to see if it takes proper shape or not ?
Thank You
in reply to: Lost WP Bakery – how to re-installHi,
Sure :) If you like our theme and support then don’t hesitate to rate us with 5 star over themeforest as it helps us to assist you guys in even better way.
Thanks
in reply to: Sidebar Settings Lost after theme updateHi,
Thanks for the logins, kindly have a check now as I have added those styles for you.
Thanks again
in reply to: Slider and Media images not showingHi,
Thank you very much for the logins, I can see you are using an outdated version of the theme. As WordPress has changed a lot in the mean time which means old themes will not work with latest WordPress that’s why you are facing those issues.
Solution: It’s solution is simple, you have to update your theme and plugins to latest available version. But make sure you keep backup of your whole website as current theme version is 4 while you are using version 1, so updating directly to version 4 can break your website.
So, keep full backup of your website and follow standard procedures to update your theme to latest version.
Let us know if you need any further assistance from our end ?
Thanks again
in reply to: Problem with responsiveHi,
If you download full package from themeforest then inside your package after unzipping you will get included plugins folder you can get wp bakery plugin from there as well.
Thank You
in reply to: Lost WP Bakery – how to re-installHi,
If you download full package from themeforest then inside your package after unzipping you will get included plugins folder you can get wp bakery plugin from there as well.
Thank You
Hi,
Have you updated all required plugins too ? If not make sure you update those plugins too as those should also be set to latest version to work properly with the latest WordPress.
Thanks
in reply to: Slider and Media images not showingHi,
Can you please share your website URL so I can have a check for you. It will be even better if you can send me admin login details as a private reply so I can check backend too.
Thanks