Forum Replies Created
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in reply to: Service Circle Icons Missing?
Hi,
Can you please share your admin login credentials as a private reply so I can have a check for you.
Thank You
in reply to: Specular Logo in Heading?Hi,
Kindly share you admin login credentials as a private reply so I can check that if settings are there or not ?
Don’t forget to set your reply as private.
Thanks
in reply to: WPBakery not updatingHi,
Kindly make sure you update your theme as you are using an older version of the theme. Also make sure you keep backup of your website and follow standard procedures to update your theme.
Thank You
in reply to: Broken Menue Specular ThemeHi,
Sorry to mention we don’t use any such service by any means. Kindly just make sure your website is accessible even any where in the world. After all a website usually means for whole world not for a specific part. Even if your website is for limited area still make sure it works for us just for the support purposes.
Thanks
in reply to: Updating old theme without breaking siteHi,
Kindly make sure you delete old plugin and install again. Also to get updates for the theme update emails you have to make sure you select checkbox on your purchase page which states to get update notifications.
Thanks
in reply to: Fixed menu not working after update.Hi,
You are using an older version of the theme kindly make sure you update theme to latest version and this issue will go away. Also note make sure you keep your backup before updating your theme to avoid any issues in the update process.
Thanks
in reply to: Adding scrolling text link to OnePage themeHi,
You have already added your scrolling code can you please here so I can change that to add that nice scrolling effect. As I am not sure which code you are using.
Thank You
in reply to: Specular Logo in Heading?Hi,
Kindly just see a menu named Specular and that will be at the lower part of the menu in your dashboard. Actually that is your theme settings for the specular theme. You will get your settings to change logo there inside header section.
Thanks
in reply to: Service Circle Icons Missing?Hi,
Kindly just make sure you update your theme to latest version as we just updated our theme along with wpbakery plugin so once you update try again. Make sure to take backup of your site before updating.
Thanks
in reply to: Bullet point out of alignment in mobile viewHi,
So far we checked and its working for us still we are choosing more devices to find if its really there. As its device specific so its taking some time. But will be shortly here with you as fixed.
Thank You
in reply to: Broken Menue Specular ThemeHi,
My friend the issue is we are unable to just see your website. Make sure your website is working so we can at least have a check. Without checking its impossible to say any thing.
Thank You
in reply to: Mobile Menu Not workingHi,
Well, it looks like you have changed the password kindly make sure that password works for me so I can check that and fix for you accordingly.
Thank You
in reply to: Problem with Specular UpdateHi,
Yes I am able to login now, I can see your website working fine kindly can you elaborate where exactly your issue is ? And what is the issue related to woocommerce ?
Thank You
Hi,
Thanks for the confirmation. Make sure you rate our support team with 5 star to keep us motivated with great work :)
Thanks again
Hi,
I have made a little tweak so kindly make sure you check once again by removing your device cache so new style can take effect.
Waiting for your response so you get it done quickly.
Thank You