Hi,
Reset your site to the previous version and share WP-Admin, FTP credentials(username, password) using the private reply option also share the recent major changes you’ve made on your site as this issue seems to have occurred recently. Moreover, share the screenshots you’ve mentioned above.
If the default mega menu is not imported on your site along with the demo then you don’t have to worry about it, you can create it by yourself.
Add a menu item inside the menu, click on its dropdown icon and check the mega menu option, add 4 items(usually custom links with text) they’ll work as column/submenu headings, now add menu items below these columns separately, click on the save changes button, and done.
It’ll be a 3 level structure
Level-1: Menu Item (checked mega menu options display as the main menu item)
Level-2: Following to Mainmenu item (display as submenu headings)
Level-3: Following to Submenu item Heading/column (display as actual submenu item)
Hi,
It seems that you’re using an old version of the codeless Specular theme. Please update your specular theme and related plugins then check does the issue is resolved, if not then answer the below question.
1- Does this issue occur recently, if yes then share recent changes you’ve made on your site i.e. installed a new plugin, updated core plugin, made changes in theme or plugin file.
Sometimes the issue is due to a third-party plugin, try deactivating all third-party plugins then activating them individually to check is there a plugin that causing the issue.
P.S: Take a backup of your site before updating the theme or plugins as a precaution.
