Forum Replies Created
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in reply to: Problems Installing Required Plugins
Hello,
Yes, as i see the problem was caused by your hosting account.
We give support only for theme bugs and for the included plugins in it.
Anyway these time we can make a exception, but the problem is that isn’t possible to do the update of the PHP version with ftp creds you have sent to us.
The only solution is to contact your hosting provider and ask them to update the php to version 7.1.
Did you have any Cpanel for this hosting?
Let us know.
Regards!
in reply to: Text in "add cart" button not centeredHello,
This is a css issue i can fix if i can access your website. At the moment i receive forbidden error.
This isn’t a default styling of our theme. There is a customization that need to be fixed.
Let us know.
Regards!-
This reply was modified 7 years, 8 months ago by
Ruco.
in reply to: Search of products in the online store headerHello,
In this case you have to use one of this two plugins:
Best Regards!
in reply to: Missing Elements and Visual Composer Pt2Hello,
The menu in the left was removed.
Regards!
in reply to: Trying to figure out how to build thisHello,
It is easy you have to create a row with 4 columns and add Service element. You can add the blog element and remove the images on the element options.
If you will have difficulties fill your profile details with the credentials i can make an example for you.
Let us know.
Regards!
Hello,
Please fill your profile details with username and password plus your online link so we can investigate.
Regards!
in reply to: Menu Style – Different FontHello,
I have just removed it. Go to Customizer > Header > Main Menu Style > Select Simple.
Best Regards!
in reply to: Problems with checkout pageHello,
I think the problem is the address. Please can you give the address you are using for made the checkout. I have tried an Rome address but i get the message :
There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.Let us know.
Regards!
in reply to: Missing Elements and Visual Composer Pt2Hello,
Sorry i haven’t found what had caused this issue before. I have removed the old page and created a new one. Now everything is ok.
Let us know if you need any further help.
Regards!
in reply to: Width of pages are changing when changing the title.Hello,
I had changed this two titles to replicate the same issue but seems everything ok.
Normally this issue is caused when there are broken shortcodes on the page. Try to work only with Codeless Builder. If you try to work with the two builders in same time you may find these problems.
Let us know.
Regards!
in reply to: Specular Theme with ToolsetHello,
Let us know what do you mean with “toolset”.
If this is a plugin we doesn’t test it yet, so we don’t how the plugin can be integrated.
Normally we doesn’t offer support for third-party plugins.
Best Regards!
in reply to: Update Specular from v1.2.5Hello,
Please fill your wp credentials and ftp credentials on your profile details and we will update the theme for you.
Regards!
in reply to: Filter problemsHello,
I remember that i had configured the colors or something at your websites with YITH and seems it work.
1. We support only the YITH plugin for this purpose. Now you have to know that YITH filters works exclusively on Shop Page and Category page. In case you try to activate it in other pages with shortcodes it doesn’t work.
2. Configure properly the Widget with the YITH product filter on the Appearance > Widgets.
3. You have to set the product variables so you can filter in base of those variables.
We will help you to configure the filter with YITH plugin only. We doesn’t support third party plugins.
In case you can’t make it work first check this tutorial: https://docs.yithemes.com/yith-woocommerce-ajax-product-filter/free-settings/yith-woocommerce-ajax-reset-filter/
If you still have issue on configuring the filters let us know.
Best Regards!
in reply to: How to translate buttonsHello,
To translate this string you have to use Loco Translator or WPML and WPML string translator.
Anyway check this article for more information: https://codeless.co/5-steps-to-translate-a-wordpress-theme/
Regards!
in reply to: Picante theme default homepage problemHello,
Please let me know which version of PHP did you have ?
It will be better to write your wp credentials and ftp credentials into your profile details. So we can investigate and resolve this issue.
Let us know.
Regards!
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This reply was modified 7 years, 8 months ago by