Page 142 – Codeless Support Center

Forum Replies Created

7 years, 5 months ago Mirela
Participant

in reply to: Responsive Behavior

Hello,

Can you please send us some wp credentials in a private reply? So we can give it a closer look.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: Custom sidebar for different post categories

Hello,

Blog page uses by default the “Sidebar Blog” (screenshot). All custom sidebars can be used only for pages.
You can create as many custom sidebars you want and add them in pages using the “Widgetized Sidebar” element from Visual Composer.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: site slow

Hello,

Did you perform all steps suggested in the articles i send you last time? Other actions you can perform are: delete any unused pages/posts, keep only necessary plugins and delete the one’s deactive.
The image thumbnails in the portfolio are resized and cropped according to the image original aspect ratio. you can change the resizing by setting up image sizes in Codeless > Image Size. This will make sure all images are cropped the same size.

Regenerate thumbnails, or import images again after saving changes.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: Update header and contact information on Product pages or View Cart

Hello,

The woocommerce pages have a predefined layout. You can only change settings available in “Woocommerce / Shop” menu (screenshot), and single product page (screenshot)

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: Google Tracking Code lost after updating the theme

Hello,

Sorry for the late reply.
I checked the site and the code is placed where it should. See screenshot: https://ibb.co/dcjwzcK
What problem are you having with it?

Best regards!
7 years, 5 months ago Mirela
Participant

in reply to: Folie Scroll Story mobile responsive
Hello,

I checked but there is no issue regarding the footer in menu, in mobile. Please see a screenshot from a Samsung S6 phone: https://ibb.co/23WDjf0

To change the mobile drop-down menu font color, i added this code in Customize > General > Custom Css box:
```
.cl-mobile-menu nav > ul > li > a {
    color: black;
}
```
Change the color to your wish.

Best regards!
7 years, 5 months ago Mirela
Participant

in reply to: Menu Style – Different Font

Hello,

I checked too, the site looks great. Please clear cache first and hard reload page.
Let us know.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: WP Bakery and Specular Menu Bar do not work anymore

Hello,

Do you perhaps have updated wordpress to the latest version? Can you please send some valid wp credentials in a private reply?
So we can check closely.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: White bar in the bottom of page (Amos)

Hello,

The space is added by the contact form. I suggest you check the form first. Or create a new one.

Best regards!
7 years, 5 months ago Mirela
Participant

in reply to: WPBakery (Visual Composer) Elements doesn’t work!!!
Hello,

Your website is in a https protocol and this is causing the icons to not load (screenshot)
So we have to update the them and change the link from http to https. Check this useful article: https://serverguy.com/servers/redirect-http-to-https/ or ask your host provider to do it for you.

-Theme is build with Codeless Builder and this is the recommended builder to use.
Let us know if you have any further question.

Regards!
- This reply was modified 7 years, 5 months ago by Mirela.
7 years, 5 months ago Mirela
Participant

in reply to: How to customize the drop down menu?

Hello,

Right now you have set up a mega menu. That’s why the items are showing aligned like that. Please go to Appearances > Menus, and check under the “Unser Angebot” item, that the “Check if you want to use this item as megamenu” is not checked.

Customize drop-down menu in Tower > Header Options > Dropdown Options.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: how to make the service icons clickable

Hello,

No, that should be ok. Now you can freely update theme any time there is an update available and the changes won’t be lost.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: OnePage link to id scroll to far

Hello,

We will reply you back in this ticket regarding this. Thank you for the patience.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: White bar in the bottom of page (Amos)

Hello,

Can you please share some wp credentials? So we can check closely.

Best regards!

7 years, 5 months ago Mirela
Participant

in reply to: WPBakery (Visual Composer) Elements doesn’t work!!!

Hello,

Theme has a WP Bakery plugin included that is customized to be fully compatible with theme.
I deactivated it and theme is working ok. What demo did you import? We can help you set it up.
Let us know.

Best regards!

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