Forum Replies Created
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in reply to: Error when I attempt to register my theme copy
Hello,
Just disable https and register theme. Then proceed like always. There will not be any issue importing demo data.
Please know that even if you do not register theme, you are still able to import demo data and continue customizing it.Best regards!
in reply to: UNWANTED TEXT ALL OVER THE SITE?!?!?!Hello,
Can you send us some valid wp credentials in a private reply? So we can give this a closer look and understand better your situation.
Best regards!
in reply to: Mobile-Friendly TestHello,
The view of the mobile in the test page you send is not even close to the real view of your site in an actual mobile.
We have tested this in many responsive devices and it’s perfectly responsive.
Let us know if you have any issue while accessing the site from an actual mobile device.PS: Please do not worry about the support status. This is an internal server issue on our side. We will fix this as soon as we can. In the mean time you will be getting all the support you need.
Best regards!
in reply to: Folie – Architecture TemplateHello,
The images in the demo homepage are a gallery. If you click on the image, it will open wide in a lightbox, but not link to a page.
You can use portfolio to open image to pages, or single images to set a custom link to open in new page. You can add vimeo video in single media as well.Let us know.
Best regards!Hello,
The reason why the “No items of this type were found” message was showing because there were no pages to select from. You had no pages created. I imported the default demo and now there are 44 pages available. The Special Pages are auto-selected to default home and blog page.
You can proceed in replacing the content to your wish.
Let me know if you need help.Best regards!
in reply to: Site breakdown after installThis reply has been marked as private.in reply to: My cart doesn't work in theme "June"Hello,
I see. I have forwarded you ticket to theme developer for a more professional insight. We will get back to you shortly.
Thank you for patience!Best regards!
in reply to: Problem with WPBakery & JuneHello,
The latest version of WP Bakery plugin tested with theme, is the included version. Please use this version as it is completely functional and compatible with theme.
We will test the new version of Visual Composer and include it in the next theme update.Best regards!
Hello,
The code to position logo is this:
#logo img {margin-left: 190% !important;}I edited the value and as far as i see from my side, the logo is centered. And the search icon is visible as well. See screenshot of this: https://postimg.org/image/t0nwfd987/
You may keep editing the values to your wish and save changes. Make sure to clear cache before refreshing so you can see the changes effect sooner.
Best regards!
in reply to: How can i add Houzz link to social icon linksHello,
This is not an issue. It’s an additional customization you want and that we are willing to help you.
I added the social. Please check your site.Best regards!
in reply to: A few questions with formattingGreat!
I am assigning this ticket as resolved. Please open new ticket for future questions.Best regards!
in reply to: SpanishHello,
You can use theme’s included pot files. check out this article explaining it more in details: https://support.ellethemes.com/?ht_kb=translate-site-using-po-mo-files
Let us know.
Best regards!
in reply to: Codeless Builder Stuck AgainHello,
Please try opening the Builder from the Page Options. See screenshot: https://postimg.org/image/hmn4fk5wn/
Please make sure to increase the memory limit so the builder can run faster.
Let us know.Best regards!
in reply to: Mobile Not LoadingHello,
Sorry for the late reply.
The site has no problems showing up in mobile. See screenshot: https://postimg.org/image/j0erav55z/
Did you manage to fix it? Let us know how can we help you.Best regards!